We're Hiring!
Position: Parts Assistant
Department: Parts
Reports To: Parts Manager
Compensation: $12.50 - $15 / Hour + Commission & Bonuses (After training period)
Apply Now Via Email: Please submit resume and cover letter (focusing on why you think you are right for this job) to rsonne@oneontaford.com. Only candidates that submit a cover letter will be considered.
Apply on Indeed: Parts Assistant - Oneonta, NY 13820 - Indeed.com
Automotive Parts Assistant Overview:
Oneonta Ford's sales are increasing - and we need your help! Now is the perfect time to begin your career as an Automotive Parts Assistant! Do you love cars and enjoy helping people with theirs? Here is your opportunity to start a career doing what you love!
The Parts Assistant will assist customers in purchasing needed parts and accessories. In addition, they will support dealership technicians by acquiring and supplying them with parts needed for repairs. This front-facing position will find the individual in constant contact with our valued customers and will represent high quality service in all aspects of parts transactions.
We are searching for a motivated, enthusiastic, and detail-oriented Parts Assistant to join our growing team. Visit us online: http://www.oneontaford.com
This position requires the skill set of a strong coordinator who can provide process-driven results. Along with a high attention to detail, solid phone etiquette, and superb interpersonal skills, the Parts Assistant will showcase great aptitude while performing the responsibilities listed below.
Responsibilities:
- Greet customers in a timely and friendly manner.
- Assist customers with parts and accessory quotes, purchases, special orders, and returns.
- Supply technicians with necessary parts and accessories for repairs.
- Assist with inventory, receiving, stocking and shipping.
- Ensure accurate inventory and orderly parts storage.
- Communicate clearly with Service and Sales departments to fulfill their parts needs.
- Collect payments when required and ensure billing is accurate.
- Refer to parts manuals to identify the right part(s) for the make, model and year of vehicles being serviced.
- Maintain cleanliness and professional appearance of Parts Department.
- Notify Parts Manager of out-of-stock parts or shop materials that need attention.
- Deliver parts when needed.
- File paperwork as needed.
- Other duties as assigned.
Requirements:
- High School Education or GED
- Must be willing to expand knowledge of Ford parts and accessories via manuals and online modules.
- High attention to detail with sharp basic math skills
- Valid Driver's License with a clean driving record and reliable transportation to get to/from work.
- Must be proficient on computer, including typing ability.
- Excellent customer service skills.
- Must be comfortable speaking on the phone.
- Common knowledge of vehicles.
***Please submit resume and cover letter (focusing on why you think you are right for this job) to rsonne@oneontaford.com. Only candidates that submit a cover letter will be considered.***
Position: Service Advisor
Department: Service
Reports To: Service Manager
Compensation: $13 - $15 / Hour + Commission & Bonuses (After training period)
Apply Now Via Email: Please submit resume and cover letter (focusing on why you think you are right for this job) to rsonne@oneontaford.com. Only candidates that submit a cover letter will be considered.
Apply on Indeed: Service Advisor (Customer Service) - Oneonta, NY 13820 - Indeed.com
Overview:
Oneonta Ford needs your help! Now is the perfect time to begin your career as an Automotive Service Advisor. Do you love cars and enjoy helping people with theirs? Can you perform the duties of an excellent Customer Service Representative? Here is your opportunity to start a career doing what you love!
We are searching for a motivated, enthusiastic, and detail-oriented Service Advisor to join our growing team and assist our busy Service Department. Visit us online: oneontaford.com
This position requires the skill set of a strong coordinator who can provide process-driven results. Along with a high attention to detail, solid phone etiquette, and superb interpersonal skills, the Service Advisor will showcase great aptitude while performing the responsibilities listed below.
Responsibilities:
- Greet customers in a timely and friendly manner.
- Schedule appointments, service work and sell additional service to customers as needed.
- Communicate with service customers to determine the nature of mechanical problems while obtaining customer and vehicle data.
- Advise customers on the care of their cars and the value of maintaining their vehicles. If additional work is needed, a Service Advisor will explain the details to the customer, including the additional cost and time considerations.
- Contact customers by telephone regarding any changes in the estimate or time promised.
- Handle telephone inquiries regarding work in process and appointments.
- Maintain excellent Customer Experience Survey Ratings
- Filing paperwork
Requirements:
- High School Education or GED
- Reliable transportation to get to/from work.
- Must be proficient on computer, including typing ability.
- Excellent customer service skills.
- Must be comfortable speaking on the phone.
- Common knowledge of vehicles.
***Please submit resume and cover letter (focusing on why you think you are right for this job) to rsonne@oneontaford.com. Only candidates that submit a cover letter will be considered.***